The minimum deposit at GRA is just ৳300 (three hundred taka). With this amount, you can enjoy most games on the platform and claim your welcome bonus.
Minimum amounts may vary slightly by payment method:
- Mobile Pay / Nagad / Rocket: Minimum ৳300
- Bank Transfer: Minimum ৳1,000
- Crypto (USDT/BTC): Minimum 5 USDT equivalent
Deposits are typically processed 30 seconds to 5 minutes credited to your account. gra charges no transaction fees; however, any charges from your payment provider are separate.
Gra gives you two options — a temporary break or permanent closure.
Temporary Deactivation (Cooling-Off or Self-Exclusion):
- Log in → click on your profile at the top right
- Select the "Responsible Gaming" option
- Choose your preferred duration: 1 day / 30 days / 90 days / 6 months / 1 year
- Confirm with your password — takes effect immediately
Permanent Account Closure: Send an email to support@gra.best with your registered email and mobile number, and state "I want to close my account." Our team within 24 hours will be processed within that time. If you have a remaining balance before closure, make sure to withdraw it.
Yes, absolutely! gra's website is fully Mobile-Responsive — play directly from any mobile browser without downloading a separate app.
For the best experience, use the latest version of Chrome or Safari. Visit gra.best and log in directly — all games, payment features, and support tools work fully in your mobile browser.
For an even smoother experience, GRA also offers a dedicated mobile app for both Android and iOS — complete with push notifications, faster loading, and biometric login.
Gra's responsible gaming tools are available in the "Responsible Gaming" section of your account settings. Log in and go to Profile → Responsible Gaming.
- Deposit Limit: Set a daily / weekly / monthly deposit limit. Decreases take effect immediately; increases apply after 24 hours.
- Session Time Limit: Set a session time limit — 30 minutes / 1 hour / 2 hours. You'll get an alert when time is up.
- Loss Limit: Set the maximum amount you're willing to lose within a given period.
- Cooling-Off: Take a break from 1 day up to 6 weeks.
- Self-Exclusion: Close your account for 3 months or permanently.
For more details, visit our Responsible Gaming page.
Minimum bet amounts at gra vary by game type:
- Slots: Starting from just ৳1 (on most games)
- Live Casino Tables (Roulette/Blackjack): Usually from ৳100
- Sports Betting: Minimum ৳50 per bet
- Virtual Sports: Minimum ৳20
- Lottery Ticket: Minimum ৳50 per ticket
Your maximum bet limit depends on your account verification level and VIP tier. High roller members can place bets of up to ৳5,00,000 per game.
Forgot your password? You can reset it in just a few minutes. Here are the steps:
- Go to the GRA login page and "Forgot your password?" Click the link.
- Used at registration Email Address or Mobile Number days.
- A reset link or OTP will be sent to your email or via SMS — usually within 2–3 minutes within.
- Click the link and set a new password. Your password should be at least 8 characters and ideally include one uppercase letter and one number.
If you don't receive the email, check your spam folder. If it still hasn't arrived after 10 minutes, email support@gra.best or reach out via Live Chat.
Gra Customer Service 7 days a week, 24 hours a day available. Bengali-language support is also offered. Contact options include:
- Live Chat: Chat button at the bottom-right of the website — fastest option, with an average response time of 3 minutes।
- Email: support@gra.best — for complex issues, usually 4–6 hours response within.
- WhatsApp: Dedicated WhatsApp number for Bangladeshi users — log in to your account to view the number.
- FAQ page: You'll find answers to most common questions right here on this page.
For urgent issues such as a locked account or a stuck payment, Live Chat is your best option. Available around the clock, any time of day or night.